(423) 819-5199
Communication Opt-In Form
When you opt in, weâll send you convenient text updates to help your event run smoothly, including delivery and setup information, scheduling reminders, and important event-day communication.
Privacy Policy
Edgeway Events Privacy Policy
Effective Date: 07/04/2026
Edgeway Events (âEdgeway,â âwe,â âour,â or âusâ) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have.
By using our website, booking services, or communicating with us, you agree to the terms of this Privacy Policy.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
1. Information We Collect
We may collect the following types of information:
A. Personal Information You Provide
When you contact us, request a quote, book an event, or complete a purchase, you may provide:
Name
Email address
Phone number
Billing and delivery address
Event location details
Event date and time
Payment details (processed securely through a third-party provider)
Any notes, instructions, or special requests you provide
B. Automatically Collected Information
When you visit our website, we may automatically collect:
IP address
Browser type
Device information
Pages visited and time spent on pages
Referring website links
General website interaction data
This data is collected through cookies and analytics tools.
2. How We Use Your Information
We use your information to:
Provide quotes and fulfill event rentals and services
Communicate about bookings, scheduling, delivery, and setup
Process payments and invoices
Send service updates or important notifications
Improve our website, services, and customer experience
Prevent fraud and protect our company, staff, and customers
Comply with legal obligations
3. Sharing of Information
We do not sell your personal information.
We may share your information only in the following situations:
A. Service Providers
We may share information with trusted third parties who help us operate, such as:
Payment processors
Scheduling and booking software
Email or communication tools
Website hosting providers
CRM and business management platforms
These providers are only permitted to use your information as needed to provide services to Edgeway.
B. Legal Requirements
We may disclose information if required to do so by law, legal process, or governmental request.
C. Business Protection
We may disclose information if necessary to protect the rights, safety, or property of Edgeway Events, our staff, or our customers.
4. Cookies and Tracking Technologies
We may use cookies and similar technologies to:
Improve website performance
Understand how visitors use our site
Save user preferences
Measure marketing performance
You can disable cookies in your browser settings, though some website features may not function properly.
5. Payment Information
Edgeway Events does not store full credit card numbers on our servers.
Payments are processed through secure third-party payment providers. Those providers maintain their own privacy and security practices.
6. Data Retention
We retain personal information only as long as necessary to:
Provide services
Maintain business records
Comply with legal and tax requirements
Resolve disputes and enforce agreements
7. Data Security
We take reasonable administrative, technical, and physical steps to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
8. Your Rights and Choices
Depending on your location, you may have the right to:
Request access to the personal information we have about you
Request corrections to your information
Request deletion of your information (subject to legal/business record requirements)
Opt out of marketing emails at any time
To request any of the above, contact us using the information below.
9. Childrenâs Privacy
Edgeway Events does not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child, we will delete it promptly.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a new effective date.
12. Contact Us
If you have questions about this Privacy Policy or how your information is handled, contact:
Edgeway Events
6234 Perimeter Dr F-101
Chattanooga, TN 37421
Phone: 423-715-4694
Email: [email protected]
Terms of Service
Edgeway Events Terms of Service
Effective Date: 07/04/2026
These Terms of Service (âTermsâ) govern your use of the Edgeway Events website, services, and communications, including SMS/text messaging campaigns. By accessing our website, requesting a quote, booking services, making a purchase, or opting into SMS communications, you agree to these Terms.
If you do not agree to these Terms, do not use our website or services.
1. About Edgeway Events
Edgeway Events (âEdgeway,â âwe,â âour,â or âusâ) provides event rentals, entertainment services, and event production services, including (but not limited to) inflatables, equipment rentals, attractions, concessions, staffing, and event support.
2. Website Use
You agree to use our website for lawful purposes only. You may not use our website:
To violate any law or regulation
To attempt unauthorized access to our systems
To interfere with the websiteâs operation or security
To misuse forms, booking tools, or communications
We reserve the right to restrict or block access to our website for any misuse.
3. Quotes, Bookings, and Services
All quotes, pricing, and availability are subject to change until confirmed in writing or through an official booking.
Bookings may require deposits, signed agreements, and/or additional confirmation depending on the service.
4. Payments
Payments may be required in full or in part prior to delivery, setup, or service.
All payments are processed through secure third-party payment processors. Edgeway Events does not store full credit card numbers on our servers.
5. SMS/Text Messaging Terms (Important)
A. SMS Program Description
By providing your mobile phone number and opting in, you consent to receive SMS/text messages from Edgeway Events. These messages may include:
Booking confirmations
Delivery or setup updates
Event reminders
Customer service communications
Promotions, discounts, and marketing messages
B. Consent and Opt-In
You agree that by providing your phone number and opting in, you are authorizing Edgeway Events to send you text messages using an automatic telephone dialing system (where applicable).
Consent to receive SMS messages is not a condition of purchase.
C. Message Frequency
Message frequency may vary based on your booking activity and promotional campaigns.
D. Message and Data Rates
Message and data rates may apply depending on your mobile carrier and plan.
E. Opt-Out Instructions
You can opt out at any time by replying:
STOP
After you opt out, you may receive one final message confirming your opt-out.
F. Help Instructions
For help, reply:
HELP
You may also contact us directly at:
Phone: 423-715-4694
Address: 6234 Perimeter Dr F-101, Chattanooga, TN 37421
G. Carrier Disclaimer
Mobile carriers are not liable for delayed or undelivered messages.
6. Privacy
Your use of our website and communications is also governed by our Privacy Policy.
Please review our Privacy Policy here:
[Insert link to Privacy Policy page]
7. Intellectual Property
All content on this website, including text, graphics, logos, images, branding, and design elements, is owned by Edgeway Events or licensed for our use and may not be copied, reproduced, or used without written permission.
8. Service Limitations and Liability
Edgeway Events is not responsible for:
Weather conditions affecting events
Venue restrictions or limitations not disclosed in advance
Delays caused by the customer, venue, or third parties
Issues caused by misuse of rental equipment
To the fullest extent permitted by law, Edgeway Events shall not be liable for indirect, incidental, special, consequential, or punitive damages.
9. Disclaimer of Warranties
Our website, services, and communications are provided âas isâ and âas available.â We make no warranties, express or implied, regarding uninterrupted access, error-free operation, or that the website will meet your expectations.
10. Changes to These Terms
We may update these Terms from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our website or SMS program after changes means you accept the updated Terms.
11. Governing Law
These Terms are governed by the laws of the State of Tennessee, without regard to conflict of law principles.
Age Restriction (18+)
By using this website, requesting a quote, booking services, or opting into SMS communications, you confirm that you are at least 18 years of age. Edgeway Events does not knowingly collect information from, or enter into agreements with, individuals under 18. If we learn that information has been submitted by a person under 18, we may delete it and cancel any associated requests or bookings.
12. Contact Information
If you have questions about these Terms, contact:
Edgeway Events
6234 Perimeter Dr F-101
Chattanooga, TN 37421
Phone: 423-715-4694
Email: [email protected]
Copyrights 2026 | Edgeway Events